This Privacy Policy explains how Keen Technology LLC ("OneJob," "we," "us," or "our") collects, uses, discloses, and protects your information when you use the OneJob platform, including our website, mobile applications, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.
1Information We Collect
A. Information You Provide
We collect information you provide directly, including:
- Name, email, phone number
- Business name and profile details
- Account login credentials
- Job postings and service requests
- Messages between users
- Payment-related information (via third-party processors)
B. Automatically Collected Information
When you use the Service, we may automatically collect:
- IP address
- Device type and operating system
- Browser type
- Usage activity (pages viewed, clicks, time spent)
- Location data (approximate)
C. Payment Information
Payments are processed by third-party providers (e.g., Stripe). We do not store full credit card numbers or bank account credentials. We may store:
- Transaction metadata
- Payment status
- Last 4 digits of payment method
D. Information from Third Parties
We may receive information from:
- Payment processors
- Identity verification providers
- Analytics providers
- Marketing platforms
2How We Use Your Information
We use your information to:
- Provide and operate the Service
- Facilitate connections between customers and service providers
- Process payments and transactions
- Verify businesses and prevent fraud
- Improve features, performance, and user experience
- Communicate with you (support, updates, marketing)
- Comply with legal obligations
3How We Share Information
We may share your information with:
A. Other Users
- Business profiles are visible to customers
- Job details may be shared with service providers
- Messages are shared between participants
B. Service Providers
We share data with trusted vendors who help operate the Service, including:
- Payment processors (e.g., Stripe)
- Cloud hosting providers (e.g., Firebase, AWS)
- Analytics providers
- Customer support tools
C. Legal Requirements
We may disclose information if required to:
- Comply with laws or legal processes
- Enforce our Terms of Service
- Protect users or the public
D. Business Transfers
If OneJob is involved in a merger, acquisition, or asset sale, your information may be transferred.
4Data Retention
We retain your information:
- As long as your account is active
- As needed to provide the Service
- As required for legal, tax, or compliance obligations
We may retain anonymized data indefinitely.
5Data Security
We implement reasonable security measures, including:
- Encryption in transit (HTTPS)
- Secure authentication systems
- Access controls
However, no system is completely secure. Use the Service at your own risk.
6Your Privacy Rights
Depending on your location (e.g., California), you may have rights to:
- Access your personal data
- Request deletion
- Correct inaccurate data
- Opt out of marketing communications
To exercise rights, contact us at: behereapp1@gmail.com
7Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Understand usage patterns
- Improve performance
You can control cookies through your browser settings.
8Marketing Communications
We may send:
- Service updates
- Promotional offers
- Product announcements
You can opt out at any time via unsubscribe links.
9Children's Privacy
The Service is not intended for users under 18. We do not knowingly collect data from children.
10Third-Party Links
The Service may contain links to third-party websites. We are not responsible for their privacy practices.
11AI & Data Usage
We may use your data to:
- Improve AI features
- Generate recommendations
- Enhance platform functionality
We do not use your personal data to train public AI models without consent.
12Data Storage & International Transfers
Your data may be stored and processed in the United States or other countries where our providers operate.
13Changes to This Policy
We may update this Privacy Policy at any time.
- Material changes — we will notify you
- Continued use = acceptance